Outsourcing Accounts Receivable Services

Accounts Receivable Medical Billing Follow-Up Process

• Follow up with insurance companies: We work on multiple contact channels with insurance companies (websites, fax, IVR, and phone) to get an accurate understanding of the claim’s status. Also, we work with our end partners to improve the adoption of websites as a channel of contact.
• Develop policies and protocols for A/R follow-up: We will keep an eye on the aging bucket of A/R and understand the dates by which the payers will have the information on the report. After the claims have been submitted, we will conduct follow-up calls after the appropriate number of days have passed.

Accounts Receivable Follow-Up & Recovery Workflow

The status of the claims will not be our only goal. We take it a step further and start the processes, such as resubmitting these claims and filing appeals for reimbursements, and we carry out analytics with a focus on lowering the days in A/R.

Benefits of Outsourcing Accounts Receivable Management:

iMagnum's full range of A/R and denial management services offers our clients the following benefits:

• Put an emphasis on resolving claims: Rather than only learning the status of the claims, we put an emphasis on addressing them.
• Reducing work effort: Through increased adoption of technologies such as web portals for checking the claim status, we act upon opportunities to reduce efforts to check the claim status manually.
• Workflow automation: For each claim status code to be successfully resolved, insurance firms must provide answers to a certain set of questions. We have established web-based workflow solutions for our claim follow-up work queues to enhance the quality of the paperwork.
• Dashboard and metrics: We generate multi-variate reports to get a clear view of the A/R and focus our efforts on resolving it.

Automation for AR and Denial Management

RevSheild A.I. supports making claim follow-up and denial management faster and more organized. The tool automatically sets follow-up days based on each insurance payer, automates the follow-up call based on priority. Our integrated calling system also connects with insurance IVR, converts voice responses into text using AI, and automatically adds claim notes - helping reduce manual work and speed up collections.

Accounts receivable Clearance Projects:

Hospitals, doctors, and medical practices frequently find themselves in tricky circumstances with old accounts receivable (A/R), such as not having the employees to follow up, inadequate write-off policies, etc., resulting in a backlog of insurance claims totaling millions of dollars in old A/R. With a highly solid procedure, we undertake A/R backlog cleaning as one-time assignments.

Medical Accounts Receivable Software & Billing System

eClinicalWorks, Advanced MD, Intergy, Greenway Primesuite, Nextgen, CPR+, Rain Tree, Gmed, Office Ally, Open Dental, Cerner, Kareo, and more are just a few of the more than 15 practice management systems that iMagnum Healthcare is skilled in.

Client testimonials:

"We got an appreciation from one of our ambulatory, anesthesia, and orthopedic clients for presenting the A/R claims with possible collection, and we collected 80% of the claims from the possible collection."

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